About

A family owned and operated business since 1938, Aldenville Rug Cleaning cares about its customers and its community. Our history is tied to the community for three generations.

  My grandfather Phillip Lachowetz emigrated to the United States from Russia prior to 1915.  He worked as a window cleaner for a local company (no longer in business).  At the age of 21 in 1938, my father, Andrew J. Lachowetz, created his own window cleaning company (City Window Cleaning Company) and my grandfather began working for my dad.  Over the years, services were added to include venetian blind cleaning, rug and carpet cleaning and floor stripping and waxing.  As time went on janitorial services were added for commercial businesses and government offices. 

I joined the family business upon graduating from Holyoke High School in 1973 and while attending Western New England College. I began shampooing carpets using a rotary scrubber and vacuum out of the trunk of my car, fulfilling our commercial contracts. Personally working with customers has helped me to understand what they expect from our company. 

   In 1976 the janitorial services were spun off as a separate entity (City Janitorial Services, Inc.) and incorporated with my Dad as President and me as Treasurer.  My older brother, Andrew F. Lachowetz, continued to run the window cleaning company eventually bringing his son, Jeffery Lachowetz, into work with him. 

At the time of its inception Aldenville Rug Cleaning was a wholly owned subsidiary of City Janitorial Services, Inc. in 1976 and was formed to exclusively service our own commercial accounts.

   As business grew we purchased our first truckmount from HydraMaster in 1977.  Once the commitment was made to expand capacity we began to advertise to the residential market.  Business grew by leaps and bounds until the residential carpet services began to catch up to the commercial cleaning business.  Dad retired to Florida in 1980 and by 1984 I had made the decision to focus 100% on the carpet and upholstery cleaning business.

   So here we sit today, having run direct drive, slide in and trailer mounted truckmounts, with more than 30,000 service visits completed. We are honored to be a part of the community and look forward to offering our services for your home, boat, aircraft, or business.

My wife Mary Lee and I  have been happily married 30 years this month and have lived in South Hadley since 1979. Our dog Wyatt  is our pride and joy. 

• Prior to our Arrival

  Please vacuum your carpet thoroughly, our extraction wands have very narrow slots and are not designed to pick up loose litter like a shop vac. Remove all breakables and insure that we have easy access to your door from the driveway or sidewalk. Move any furniture that you are comfortable moving. While we are all pet lovers, please insure that your pets are secured in an area away from our cleaning, for their safety and convenience.

• Upon our Arrival

  If you have any information concerning spots or areas of concern please inform our technician so that we can maximize our pre treatment effort. Try to make us aware of any installation issues like loose seams, etc. We are happy to move normal furniture, we slide it out of place, clean the area and then replace it. Beds can only be moved if on wheels, dressers must have all of the drawers removed prior to our arrival if you would like to have them moved. We <.b>cannot move aquariums, pianos, entertainment centers, hutches, curio cabinets, china cabinets, grandfather clocks, computer equipment or desks and any television larger than 32".

• Upon Completion

  Average drying times will range from 6-12 hours depending on your carpet type and condition prior to cleaning. Please refrain from re-arranging furniture for at least 24 hours. Furniture that we moved for you, may have plastic tabs or styrofoam blocks in place, do not remove them for at least 24 hours. Finally, you must not walk on a damp carpet without cleaning your shoes and be aware that walking out on to a hard surface may present a slip and/or fall hazard.