Contact Us

Thank you for your interest in Aldenville Rug Cleaning!  We are your one stop source for carpet, rug, upholstery cleaning services in the Springfield metropolitan area.  We welcome and are always pleased to hear your comments, questions and suggestions to help us serve you better.  If you would like additional information on any of our available services or a Free Estimate, please feel free to contact us at anytime.  While our facility off of Chicopee Street in Chicopee is not open to the public, we would be happy to schedule an appointment for you should you desire to visit us.  We are available anytime at:

(413)532-6500 or the e-mail links below.

General Information, estimates, service questions can be directed to our schedule form (click here) , where our competent office and clerical staff are available to assist you in any way.  Barbara, Shirley, Mary Lee and Trish are always available to help.

Robert Jolly, Jr., Field Supervisor
Rob has been with us more than 15 years and is responsible for day to day operations with our schedule.  Most of you have seen Rob at your home or business because we believe in a “hands on” approach and feel our service levels are much improved because of it.  Rob currently resides in Holyoke and when not working he and his fiancé enjoy biking and dining out in the Northampton area.

Rob can be reached at: rob@aldenvillerugcleaning.com

Steven Lachowetz, Owner/General Manager
Steve is the go to guy for any issues relating to the operation of the business on a daily basis.  Don’t be surprised to see Steve at your home or business as he works in the field whenever possible.  Steve and his wife Mary Lee currently reside in South Hadley and when not working enjoy traveling, boating and fishing in seaside locations from Cape Cod to South Florida.

Steve can be reached at: steve@aldenvillerugcleaning.com

Be Sociable, Share!

• 

• Super Service Award

• Prior to our Arrival

  Please vacuum your carpet thoroughly, our extraction wands have very narrow slots and are not designed to pick up loose litter like a shop vac. Remove all breakables and insure that we have easy access to your door from the driveway or sidewalk. Move any furniture that you are comfortable moving. While we are all pet lovers, please insure that your pets are secured in an area away from our cleaning, for their safety and convenience.

• Upon our Arrival

  If you have any information concerning spots or areas of concern please inform our technician so that we can maximize our pre treatment effort. Try to make us aware of any installation issues like loose seams, etc. We are happy to move normal furniture, we slide it out of place, clean the area and then replace it. Beds can only be moved if on wheels, dressers must have all of the drawers removed prior to our arrival if you would like to have them moved. We cannot move aquariums, pianos, entertainment centers, hutches, curio cabinets, china cabinets, grandfather clocks, computer equipment or desks and any television larger than 32".

• Upon Completion

  Average drying times will range from 6-12 hours depending on your carpet type and condition prior to cleaning. Please refrain from re-arranging furniture for at least 24 hours. Furniture that we moved for you, may have plastic tabs or styrofoam blocks in place, do not remove them for at least 24 hours. Finally, you must not walk on a damp carpet without cleaning your shoes and be aware that walking out on to a hard surface may present a slip and/or fall hazard.