Spring Has Sprung

admin — Thu, 24 Mar 2011 15:05:47 +0000

Call us today….(413)532-6500

Holidays Are Coming Fast

admin — Wed, 17 Nov 2010 16:47:02 +0000

As the temperature drops and daylight wanes, the Holiday Season is fast approaching. We still have limited availability for appointments before Thanksgiving and Christmas. If you are flexible date and time wise we can arrange a service visit generally within 2 -3 days. Call us today we will be glad to help.

Bill Muscolo Carpet Cleaning Chicopee MA

admin — Thu, 09 Jul 2009 19:06:32 +0000

CARPET CLEANING SURVEY
Client Name bill muscolo
Email ********@msn.com

Date of Service 7/9/09
Technician Name bob
Was our management staff courteous and helpful? Yes
Did the management staff answer all of your questions? Yes
Was the technician on time? Yes
Was the technician courteous and professional? Yes
Did the technician answer any questions that you may have had? Yes
Did we provide the service that was promised? Yes
Would you recommend our service to others? Yes
What I liked best about the service very effiecient and courteous
Comments they check to make sure the hard spots are taken out.
Overall Performance Grade S
I authorize Aldenville Rug Cleaning to use my comments in marketing material Yes

Barbar Paulo Carpet Cleaning Chicopee MA

admin — Wed, 01 Jul 2009 20:46:58 +0000

Client Name	barbara paulo
Email	*************@aol.com
Date of Service	7/1/09
Technician Name	sorry forgot his name but remember from other times..great guy
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	Yes
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	always friendly and professional
Comments	great job
Overall Performance Grade	S
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes

J. Krupa Carpet Cleaning Chicopee MA

admin — Tue, 30 Jun 2009 20:42:16 +0000

Client Name	Krupa,
Email	**********@verizon.net
Date of Service	June 30, 2009
Technician Name	Unknown
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	Yes
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	The manner in which they got to work and went over areas that needed more cleaning without having us to ask them to do it.. They were careful when coming in and considerate of our home.
Comments	We would recommend them to family and friends, and also in having them back again when needed. Thanks to the service techs who did the work. J. Krupa
Overall Performance Grade	S
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes

Gerard Bewsee Carpet Cleaning Chicopee MA

admin — Tue, 30 Jun 2009 00:59:47 +0000

Client Name	Gerad E. Bewsee
Email	*********@verizon.net
Date of Service	June 16, 20009
Technician Name	don’t remember
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	No
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	Very courteous technicians and worked very hard. They were a little late but got detained at the last job.
Comments	I had an area in the bedroom doorway that I felt was not as clean as it could be so they returned and re-did the area. Very happy with there over all survice. Would like to receive some business card to pass out when available as I have a friend and brother who may be interested in your service.
Overall Performance Grade	A
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes

Nancy Grygiel Carpet & Upholstery Cleaning Chicopee MA

admin — Sat, 27 Jun 2009 00:52:56 +0000

Client Name	Richard Grygiel
Email	***********@aol.com
Date of Service	6/25/09
Technician Name
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	Yes
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	How knowledgeable They Were In Getting Out Stains From Our Pets.
Comments	When The Guys Came On Friday To Do Our Rug And Upholstery Cleaning My Husban Told Me Later That Day , How They Pulled up In Our Driveway And Were Going To Park And Start The Job, And Realized That There Exhaust Was Going To Be Right In Front Of My Flower Bed . They Got Back in The Van And Moved It Away From My Flower Bed to Protect The Flowers From The Hot Exhausts. I Thought That Was Very Conceit Thing To Do on Their Part. Not To Many People Would Be That Conceit Let Along that Observant. Thank You very Much For Your Appreciation. Mrs. Nancy Grygiel.
Overall Performance Grade	S
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes

Martha Boyer Carpet Cleaning Chicopee MA

admin — Wed, 24 Jun 2009 00:50:13 +0000

Client Name	Martha Boyer
Email	*******@charter.net
Date of Service	June 23,2009
Technician Name	Steven Lachowetz
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	Yes
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	Nice job on the rug
Comments
Overall Performance Grade	A
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes

Candy Athas Upholstery Cleaning Holyoke MA

admin — Fri, 12 Jun 2009 11:13:19 +0000

Client Name	athas
Email	*********@comcast.net
Date of Service	6/12/2009
Technician Name
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	Yes
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	very accomodating
Comments	very professional
Overall Performance Grade	A
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes

Rene Robillard Carpet Cleaning Holyoke MA

admin — Sat, 06 Jun 2009 11:15:52 +0000

Client Name	Rene Robillard
Email	******@msn.com
Date of Service	6/17/09
Technician Name	Steven F. Lachowetz
Was our management staff courteous and helpful?	Yes
Did the management staff answer all of your questions?	Yes
Was the technician on time?	Yes
Was the technician courteous and professional?	Yes
Did the technician answer any questions that you may have had?	Yes
Did we provide the service that was promised?	Yes
Would you recommend our service to others?	Yes
What I liked best about the service	They were prompt and did an excellent job on the carpets. They were very courteous.
Comments
Overall Performance Grade	S
I authorize Aldenville Rug Cleaning to use my comments in marketing material	Yes